Mapping a business process is a concept that has become increasingly useful in many organisations. Many are already employing software tools to automatically map out a procedure. Some may still be sticking to a more traditional approach. Regardless of how it is done, there are many benefits attributed to mapping a business process. If you…
Shipping and distribution are essential elements of any business handling tangible products. Shipping is even part of the customer experience, which means taking shipping seriously is a must. The last thing you want is for your customer experience to be disrupted by shipping mistakes and bad handling. On the other hand, shipping is a cost…
Running an online marketing campaign seems simple. You invest some money and you get people to your site. Then, sales increase, right? WRONG! The truth is most business sites out there are not actually ready for a digital marketing campaign. Countless potential sales are lost and conversions are a lot lower than what they could…
Printing is still a huge part of any business today. Although it seems like everything is already digitised, some documents still need to be printed and kept in files. There are also items that really have to be printed for advertising purposes like brochures, flyers, and posters. If your business uses printers all the time,…
They say change is the only constant, so how do you stay ahead in a business world where the landscape keeps changing? How do you continue to grow and remain competitive when the tools you’ve come to rely on don’t work the way they used to? Well, staying competitive means knowing which trends are going…
Chatbots have completely changed the way customer service requests are handled nowadays. It’s almost impossible to run a successful business and keep your customers satisfied without using these powerful tools. Avi Ben Ezra, the founder of Snatchbot, one of the best free chatbot platforms out there, said: “A recent chatbot report released by BI Insider…
When professionals in the hospitality sector face designing a commercial catering kitchen, they should ask themselves the following question: how can the possibilities of this space be optimised so that it is as efficient as possible? With the objective of extracting maximum profitability from a commercial kitchen, there are certain aspects that must be taken…
For those wanting to know just how chatbots are performing, there’s a small but growing amount of data. Helping us make sense of the market is the recent 2018 State of the Chatbot market from Salesforce and friends. But what do the results mean for your business? Chatbots represent an army on the rise, with…
We have come a long way on transport technology. It started with the animals; donkeys and horses before we invented the wheel, the diesel engine and the rest is history. However, it seems we are only getting started, transport into the future will be super-fast, cheap, energy efficient, and safe. Here are futuristic travel options…